Delivery

DISPATCH & DELIVERIES

DeliveryProcessingCharges
Click & Collect (working days only)We aim to have orders ready for collection 30 minutes after they been orderedFREE
Up to a weight of 100gmsEstimated 2-4 working days£ 2.00 (FREE on orders over £60)
Everything elseEstimated 1-2 working days (signature required)£ 4.00 (FREE on orders over £60)

 

Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 3pm on Friday will not be processed until Monday.

We are currently offering free UK delivery on all orders over £60.

Order cut-off for all delivery services is 3pm (UK time). Orders placed after 3pm will be treated, for the purposes of delivery, as having been placed the next working day We try our best to accommodate and be as flexible as possible, please email us if you have any specific requirements on admin@vapesense.co.uk.

The majority of deliveries require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained.

If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is. You may, when placing your order online, specify a different delivery address than your payment address if this is more convenient for you.

All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.

 

Insurance – PLEASE READ

All our flat rate and Signed For services are insured up to the value of £46.

We can only refund/replace goods up to the value of £46 if the flat rate or signed for option is chosen.

If your order has not arrived within 5 working days please contact us quoting your order number in all correspondence.

If you require any clarification regarding Deliveries please feel free to contact us on: admin@vapesense.co.uk